Open Soon...
← Knowledge base FAQs

I didn't get my confirmation or reset email

Check your Junk or Spam folder first. Our emails can land there, especially with Outlook, because the site is new.

Updated 10 October 2026

First, check your Junk or Spam folder. Our emails can land there, especially with Outlook, because the domain is new. If you find it, marking it Not junk helps future emails arrive in your inbox.

Still nothing after a few minutes?

  • On the log-in form, ask for the email to be sent again (there's a short wait between sends).
  • Check you typed your email address correctly.
  • Contact us and we'll help.